Terms of service
OVERVIEW
This website is operated by Sœur. Throughout the site, the terms “we,” “us,” and “our” refer to Sœur. By using our website and making a purchase, you agree to be bound by these Terms of Use, along with all policies displayed on our site, including our Privacy Policy and Refund Policy.
Please read these Terms carefully before using our site. If you do not agree to all of the terms and conditions, you must not access the site or use our services.
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
1. Eligibility
By accessing our site, you declare that you have reached the age of majority in your province of residence (18 or older in Quebec), or that you are using the site under the supervision of a parent or legal guardian.
2. Permitted Use
You agree not to use our services or products for any illegal or unauthorized purposes under Quebec or Canadian law. Any attempt to interfere with the functioning of the site or to introduce malicious software is strictly prohibited.
3. Copyright and Intellectual Property
All content on this site is protected under Canadian copyright law. It is strictly forbidden to copy, distribute, or otherwise exploit our content without prior written consent.
4. Products and Services
Our products are offered “as is” and described as accurately as possible. However, we do not guarantee that all descriptions are error-free. Prices and availability are subject to change without notice.
5. Refund Policy
In accordance with Quebec’s Consumer Protection Act:
We do not accept returns or offer refunds, except in cases where the product is defective or damaged upon delivery.
You must contact us within a reasonable timeframe (preferably within 7 days) at info@soeurboutique.ca to report the issue.
Refunds will only be processed after inspection and confirmation of the defect.
See our full policy here: https://soeurboutique.ca/policies/refund-policy
6. Personal Information
Your personal information is handled in accordance with our Privacy Policy, drafted in compliance with Quebec’s Law 25.
View the policy here: https://soeurboutique.ca/policies/privacy-policy
7. Limitation of Liability
We are not liable for any direct or indirect damages resulting from the use of our website or our products, except where required by Quebec law.
8. Modifications
We may update our terms at any time. It is your responsibility to review this page periodically. Continued use of the site constitutes acceptance of any changes.
9. Governing Law
These terms are governed by the laws of the Province of Quebec and the applicable Federal laws of Canada.
10. Contact Information
For any questions or inquiries, please contact us at:
Sœur Boutique
📧 info@soeurboutique.ca
📎 Business Number (NEQ): 2279912473